Key person and your child
All settings use a key person approach. This means that each member of staff has a group of children for whom she/he is particularly responsible. Your child's key person will be the person who works with you to make sure that the childcare that we provide is right for your child's particular needs and interests. When your child first starts at the setting, she/he will help your child to settle and throughout your child's time at the setting, she/he will help your child to benefit from our activities. Your Child's Key person will be responsible for keeping records of your child’s achievements, assess and identify areas requiring attention and further development. During the year we operate an open-door policy so you will always be welcome to discuss your child’s time at Smart Steps Nursery during our opening hours. If at any time your child's Key person is absent, we have a buddy system in-place to ensure your child is always supported.